Disqualified - from Mom & Me - no explanation

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My image https://www.pixoto.com/images-photography/people/family/ramona-and-yassir--5815586633547776  has been inexplicably disqualified. Seems on topic to me!!  No explanation even after commenting
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Brian Pierce

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Posted 4 months ago

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Jasenka, Official Rep

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Hello Brian, I will ask about this and I'll let you know when I get a reply.
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Mel

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I'd say the photo looks candid and not posed for. Some candid photos looked posed for and some posed photos look candid so sometimes hard to fit in.
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Brian Pierce

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I might be able to understand that were it not for the fact that there are a lot of other similar photos that have not been DQ'd and there are even photos tagged as being '/street-and-candids/' or '/children-candids/' that have been allowed.
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Brian Pierce

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It was a posed photo not a candid  - meanwhile I notice there are photos of animals allowed - even though its 'No Animals' and all of the following images have been allowed despite being  '/street-and-candids/'  or '/children-candids/'

Surely if these have been self declared as 'candid' they should be disqualified. 


https://www.pixoto.com/images-photography/people/street-and-candids/6289117951033344
https://www.pixoto.com/images-photography/people/street-and-candids/5243486423744512
https://www.pixoto.com/images-photography/people/street-and-candids/5159618482012160https://www.pixo...
https://www.pixoto.com/images-photography/people/street-and-candids/4737104509927424
https://www.pixoto.com/images-photography/people/street-and-candids/5178820939481088
https://www.pixoto.com/images-photography/babies-and-children/children-candids/4812850661687296
https://www.pixoto.com/images-photography/people/street-and-candids/girl-from-ethiopia-5065958928678...
https://www.pixoto.com/images-photography/people/street-and-candids/5966201768640512
https://www.pixoto.com/images-photography/people/street-and-candids/5171084841451520
https://www.pixoto.com/images-photography/people/street-and-candids/5577368688394240
https://www.pixoto.com/images-photography/babies-and-children/children-candids/child-portrait-471991...
https://www.pixoto.com/images-photography/babies-and-children/children-candids/childs-joy-is-joy-to-...
https://www.pixoto.com/images-photography/babies-and-children/children-candids/maternity-57348399093...
https://www.pixoto.com/images-photography/babies-and-children/children-candids/the-flowers-488320283...
https://www.pixoto.com/images-photography/people/street-and-candids/4541269855698944
https://www.pixoto.com/images-photography/people/street-and-candids/4818929339072512
(Edited)
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Jasenka, Official Rep

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Brian, as said before, the contest is still in submit stage and not all needed images are disqualified yet. I see Kelly replied to you on the contest comment page. If you have any further issues please reply to her comment on the contest comment page.
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Brian Pierce

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I have replied but as usual there is no response. Her only comment was that the rules say no candids - so I ask again why is my posed photo is disqualified and there are many others listed above - and even more now - that self-identify as 'Candid' but these are allowed.

I notice you've maked this SOLVED - IT ISN'T 

Pull your fingers out and DO SOMETHING.
(Edited)
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Jasenka, Official Rep

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OK, Brian, I marked it as "In progress". Kelly is the person that is handling contest and she is the one that needs to reply to you. I have sent her e-mail asking her to give you additional information.
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Brian Pierce

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Can you please get Kelly to contact me. The animals have now all been disqualified, but there are still lots of images that openly self-identify as 'candid', some of mother s with no children and still my posed image is disqualified because Kelly 'thinks it looks candid'
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Jasenka, Official Rep

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Hi Brian, I already sent her e-mail.
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Brian Pierce

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This is a farce
I have still not heard anything expect for a comment on the contest page that says:
'Hi Brian, please understand this is an active contest, the DQ process is ongoing until the contest closes.'

Still no explained why you have arbitrarily disqualified my posed photo. You say 'candids' are not allowed. So what is it about my image that has resulted in it being singled out and disqualified. It's NOT A CANDID AND SHOULD BE REINSTATED .

Some more images have now been disqualified, however, there are still several that are labeled /images-photography/people/street-and-candids/ or /images-photography/babies-and-children/children-candids/ which is rather telling and many of these pre-date my disqualified entry.

Meanwhile there are some photos such as

https://www.pixoto.com/images-photogr...

https://www.pixoto.com/images-photogr...

and

https://www.pixoto.com/images-photogr...

which I don't think anyone could imagine were anything other than candid.

.
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Brian Pierce

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Well I've had a comment put in reply to my previous comments (but still no email), and I am still very far from satisfied.  The reason I have been give is :- 

"There is no interaction between the camera and the subjects, it looks as though the photographer simply caught a moment in time, thus a candid."

If we're looking purely at interaction with the photographer, then 80% of the images in the contest need to be disqualified - INCLUDING THE PHOTO USED AS THE CONTEST HEADER.

The of course there are still the many photos that self-identify as 'Children Candid'  or 'Street Candid' which are also allowed apparently.  

What about the excuse that '... THE PHOTOGRAPHER SIMPLY CAUGHT A MOMENT IN TIME'

Well on that basis you need to DQ all entries as that's precisely what a photograph is. The photo in question was set up, posed and run through several times - hardly a candid.

Seems to me like you are now just clutching at straws to defend your  flawed decision - anything rather than admit you made a mistake. 

Once again Pixoto is losing all credibility 


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Brian Pierce

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So we still have lots of photos that self-identify as candid and lots with little or no 'engagement with the photographer' - a couple where the subjects even have their backs to the photographer and all these are allowed.

Yet my posed photo is disqualified as according to Kelly 'There is no interaction between the camera and the subjects, it looks as though the photographer simply caught a moment in time, thus a candid' - THIS STINKS
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Brian Pierce

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The silence is deafening.

Totally arbitrary decisions being made about what qualifies ans what does not.
Many images which self identify as 'Street Candid'  or 'Children Candid' are still allowed
My non-candid image meanwhile has arbitarity been disqualified as 'Candid'  as someone has decided there is 'no engagement with the photographer and is therefore candid. Please explain then why the following have not been disqualified on that basis.

https://www.pixoto.com/images-photography/people/portraits-of-women/5952365268828160

https://www.pixoto.com/images-photography/babies-and-children/babies/baby-himba-4939090161303552

https://www.pixoto.com/images-photography/people/maternity/5966201768640512


https://www.pixoto.com/images-photography/people/family/anne-and-her-mum-4970777883967488

https://www.pixoto.com/images-photography/people/family/afternoon-nap-5588217864912896

I could list many more  - so I ask again why has my image been deemed to be candid and there are not, 
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Jasenka, Official Rep

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Brian, as explained before, Kelly is the person that is handling contest and she is the one that needs to reply to you. I sent her e-mail asking her to give you additional information.
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Brian Pierce

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The only explanation I have had is that my photo 'looks candid as there is no engagement between the subject and the photographer. She - and therefore by implication pixoto, have totally ignored my subsequent messages.

While my photo has been wrongly deemed to be 'candid' there are still many photos that self-identify as candid having been categorised by the photographer as as 'Street Candid' or 'Children Candid' but these are still allowed.

There are numerous other photos examples of which I have given where there is no engagement with the photographer but these are still allowed.

My requests for and explanation and the reinstatement of my non-candid image are being ignored

The management of this competition is nothing short of abysmal but it seems this atrocious level of incompetence is acceptable to Pixoto.
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Brian Pierce

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Totally unaccountable then - so much for the much heralded improvements.
totally arbitrary decisions which break their own rules, failure to address concerns, failure to engage with customers.
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Chatenet Gérard

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I don’t want to fuel the controversy that is taking place, but I would just say one word: fan of national or international photo contests organized by bodies like the PSA, FIAP or others, I have never seen such a situation.
In all these contests, the organizer is the sole judge of these decisions, and no one comes to challenge anything. If the theme and the organization are not appropriate, then we do not participate... but we do not come to cause a scandal like that, otherwise we are excluded from other competitions, definitely.
I think today Jasenka, Scott, and the others have other problems and don’t have time to waste on this. Thank you.
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Brian Pierce

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When the rules specify that there should be 'no candids' but photos which are categorised by the photographer as 'Candid Street' or 'Candid Children' are allowed despite this while non-candid posed images are disqualified for being candid something is patently wrong.

By all means have 'rules' but rules can only be respected if they are observed and applied even-handedly.

Maybe if the admins actually got off their backsides and actually did something in line with the stated policy of being more responsive to users then this situation could have been resolved.
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Brian Pierce

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So the contest has closed and voting is taking place. My DQ'ed image has still not been re-instated yet the following that SELF IDENTIFY as CANDID are allowed, and that's before the many with 'no engagement with the photographer'  are taken into account.  Explanation please.

https://www.pixoto.com/images-photography/babies-and-children/children-candids/mommy-and-mia-4867242...

https://www.pixoto.com/images-photography/babies-and-children/children-candids/maternity-57348399093...

https://www.pixoto.com/images-photography/babies-and-children/children-candids/5288538604830720

https://www.pixoto.com/images-photography/babies-and-children/children-candids/6065482996908032

https://www.pixoto.com/images-photography/babies-and-children/children-candids/mommy--65524910414888...

https://www.pixoto.com/images-photography/babies-and-children/children-candids/4812850661687296

https://www.pixoto.com/images-photography/people/street-and-candids/4693726176477184

https://www.pixoto.com/images-photography/people/street-and-candids/4737104509927424

https://www.pixoto.com/images-photography/babies-and-children/children-candids/the-flowers-488320283...

https://www.pixoto.com/images-photography/babies-and-children/children-candids/5024688227745792

https://www.pixoto.com/images-photography/people/street-and-candids/mom-and-kid-in-love-605030213301...

https://www.pixoto.com/images-photography/babies-and-children/children-candids/love-6648188482879488

https://www.pixoto.com/images-photography/babies-and-children/children-candids/bite-me-4603381736013...

https://www.pixoto.com/images-photography/people/street-and-candids/5521934861467648

https://www.pixoto.com/images-photography/babies-and-children/children-candids/child-portrait-471991...
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Jasenka, Official Rep

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Brian, I have asked about this and I'll let you know as soon as I get a reply.
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Brian Pierce

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You have been promising a reply now for weeks. I still havent had one.
Despite the fact that some obvious candid are still there and being voted on, my photo is still DQ'ed.

I presume this is Pixoto's promised improved customer service in action.
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Jasenka, Official Rep

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Brian, I'm sorry but again (after I asked yesterday again) I got the same reply you got in contest comment page - Kelly finds your image as candid and others as not candid.
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Brian Pierce

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How can they not be candid when the photographer describes them as candid.

How come my photos which is not candid is deemed to be candid because there is 'no interaction with the photographer'  when there are lots of photos allowed which clearly have no interaction with the photographer eg: 

https://www.pixoto.com/images-photography/people/family/mommy-and-me-50s-picnic-4742902262792192

https://www.pixoto.com/images-photography/people/family/anticipation-5877734122455040

https://www.pixoto.com/images-photography/people/family/mothers-love-4663576108466176

https://www.pixoto.com/images-photography/people/family/5481875525861376

There is even a photo very similar to my DQ'ed one - but that is not candid apparently and is allowed

https://www.pixoto.com/images-photography/people/family/6662026680074240

This is a farce and an absolute disgrace.
(Edited)
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Jasenka, Official Rep

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Brian, here is an additional explanation I received: in other images " there is either interaction with the camera or intentional direction for a posed portrait -- like the posed photos of the mom kissing her baby. There is none of that in the user's image. It is literally a woman just tossing a child in the air"
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Brian Pierce

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Sorry that is complete tosh and a feeble attempt by the person moderating the challenge to justify the unjustifiable.

Surely if the photographer self-identifies a photo as a candid then that's the end of it. Its a candid. The photographer hasn't read the rules and it should be DQ'ed. Its not up to the moderator to say even though the photographer says its candid, I'm going to ignore that and accept it anyway.

My photo was staged, the whole thing was set up, there is far more to it than 'literally a woman tossing a child in the air' and there is clear interaction between mom and child - or the child would be dropped!.

Far more went into setting this up than I imagine went in a 'snap' and self-identifying candid such as

https://www.pixoto.com/images-photogr...

and isn't this one 'just a woman tossing a child in the air' ?
https://www.pixoto.com/images-photogr...

This one seems just to be 'a woman just literally holding a child in the air' https://www.pixoto.com/images-photogr...

In short there is no consistency. Decisions are made at the whim of the moderator are riddled with discrepancies.

Like I said its an utter farce and total disgrace and the fact that you are refusing to take action on what are clear and blatant errors simply compounds the issue.
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Thank you for your input Brian, I forwarded it to the moderator.