Did not recieve my order pixoto.com/janicep of a 16x20 canvas wrap. Resend immediatly.

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  • Updated 8 months ago
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My recent order never arrived. I ordered on 3/15/2019 a canvas wrap 16x20 of a pic of mine. www.pixoto.com/janicep. I tracked the order and it said was delivered on 3/20/2019. Please review my order and help me get my canvas. This is my 3rd order. The tracking # is 1Z10W9W4P242452715
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Janice Varnell

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  • getting angry.

Posted 8 months ago

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Jasenka, Official Rep

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Hello Janice, I'm sorry you are having problems with your order. I asked that the status of your order is checked and we will let you know as soon as we get more information.
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Kelly, Official Rep

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Hi Janice,

Please email me with your order number and shipping address so I can help you. (kelly@pixoto.com)
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Janice Varnell

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I have an invoice # of 83762 and I sent you the tracking # . Why did I pay over $14.00 for shipping in 3 days? 
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Janice Varnell

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Please e-mail me at jm.varnell@hotmail.com as soon as possible. I need that canvas last week.
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Janice Varnell

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This reply was created from a merged topic originally titled PROBLEM: Please honor my purchase and resend my canvas to me at the TX address. ....

PROBLEM: Why am I not getting anymore e-mails from Jennifer to resend my canvas wrap I bought. I know you said it was sent to a VA address instead of my address in TX. Please honor my purchase and resend my canvas to me at the TX address.
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Jasenka, Official Rep

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Hello Janice, I got reply that Kelly is in contact with you and handling the situation. Please send and e-mail to kelly@pixoto.com