Decrease in weekly awards from four to three?

  • 1
  • Question
  • Updated 6 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Image was deleted for watermark

Yesterday I received a notification that read this....."My photos just won 4 'Best of the Week' awards on Pixoto.com! http://www.pixoto.com/nancy.lacy2/awa..." which had been posted to my facebook page. Today that notification is still there (reading four) but when I go into pixoto I see that I only have three awards and my total points have declined substantially from yesterday. I did not delete any photographs during the last 24 hours. Is there a reason why it would have changed and my awards would have decreased? Thank you!
Photo of Nancy Lacy

Nancy Lacy

  • 6 Posts
  • 0 Reply Likes
  • confused

Posted 6 years ago

  • 1
Photo of Susan Hogan

Susan Hogan

  • 628 Posts
  • 89 Reply Likes
It would be my guess that Pixoto removed your image for being in the wrong category or because it was too similar to another. If its too similar, it will be gone completely. If they moved it, it will still be on your page.

The link you provided only shows three images.
Photo of Nancy Lacy

Nancy Lacy

  • 6 Posts
  • 0 Reply Likes
I know and originally there were four images none that were similar to each other. (I didn't do a screen capture so I can't share the original posting). I do appreciate your reply and thank you for responding, but it unfortunately doesn't explain my situation. Indeed one of my pictures is entirely missing. It was a winter snow scene and unlike any of my other images! It had numerous awards.....I have started a new strand trying to find out what happened. I hope it can be reinstated with the awards as previously given.
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
  • 1328 Reply Likes
Hello Nancy, one of your image was deleted because it contained watermark - we do not allow personal watermarks on images.
Please check your e-mail connected to Pixoto account, we have send you notification and reason why image was removed.

When image is deleted all awards and points are removed as well.

If this doesn't help, please let me know.
Photo of Nancy Lacy

Nancy Lacy

  • 6 Posts
  • 0 Reply Likes
Thank you for responding Jasneka. I erroneously uploaded it with the copyright..Maybe I will try again sometime later with the image..without the copyright....

This conversation is no longer open for comments or replies.