COS I'M NOT PAYING HAVE YOU DELETED ME?

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  • Updated 8 years ago
  • Answered
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Its telling me my name is NULL and all my photos and awards have dissappeared...... I did pay last month to be a PRO but I think it's a waste of money so didn't pay this month, now it appears I have been deleted.
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Unknown

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  • pretty peeved

Posted 8 years ago

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d c

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is this true?
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Jason Kiefer, Official Rep

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We definitely don't delete users who have canceled their pro membership. If you send your username or email address to me - jason@pixoto.com - I will have someone look into it.
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Kerri Back

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My user name is Kerri Back. thanks Jason.
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Morgan Root, Official Rep

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Kerri,

Here is the account that I see for you. http://www.pixoto.com/walter.back. It looks OK to me. Are you having a problem with it, or is this the wrong account?

Thank you,

Morgan
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Unknown

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It is not okay. There is no picture on my profile and tells me my name is NULL. This is the correct account, walter.back but it still isn't working. Please look further into this.
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Unknown

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It all looks okay until I try to add a photo then it shoots me straight to the page to sign up.
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Jason Kiefer, Official Rep

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When it does that use your facebook account (the one that is attached to this page) to sign-in. Then everything should be working for you.
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Kerri Back

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As in the link Morgan put in their comment above?

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