Contest stuck in voting stage

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  • Updated 2 weeks ago
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I have a contest that is currently stuck in voting stage. Winners where supposed to have been announced on the 18th.
https://www.pixoto.com/contests/landscapes-without-people
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Mel

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Posted 3 months ago

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Mia Ikonen

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There seems to be some kind of problem with many contests. There are contest where winners should have been announced as early as 8.12.2018 and they are still in the voting stage.
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Jasenka, Official Rep

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Thank you for the information, Mel and Mia. I already informed Scott about this. We will let you know when we get more information.
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Lena Jocelyn Lawrence Arkell

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AND did you get more information because 2 months later I'm having the same issue. 
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Lena Jocelyn Lawrence Arkell

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This reply was created from a merged topic originally titled WHEN ARE MY CONTESTS GOING TO FINISH VOTING??.

I have 2 contests running that were supposed to be finished weeks ago but are not even close to having the voting completed.  In fact, the number of votes cast has not changed in DAYS.  What's going on???  
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Jasenka, Official Rep

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Hello Lena, I'm sorry for this.
I see several contest should already finished voting but they don't have enough duels. I informed Scott about this issue and I'll let you know as soon as I get a reply.
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Scott Murphy, Official Rep

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Should be resolved shortly.
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Mia Ikonen

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9 days have passed and matter isn't solved. Many Community Contests are still stuck in voting stage.
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Jasenka, Official Rep

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Thank you for information Mia, I already informed Scott that contests still have trouble getting enough votes.
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Scott Murphy, Official Rep

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I am looking into it.  I just did a release to give me more insight.
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SweetNana55

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There may be a problem with that release, Scott. I added a post about an error message that is now showing up.I bet you know about it already.
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Jasenka, Official Rep

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Hi SweetNana, error with the release is corrected.
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Scott Murphy, Official Rep

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No contest is stuck.  Contests are getting votes.  The large amount of participation in several contests requires a lot of votes to accurately score the contest. If you take a look at an individual contest, you will see Votes Allocated and Votes Received. Once votes received is equal to votes allocated, the contest will stop voting.    If you don't see votes received increasing, then the contest would be stuck, but this is unlikely to happen.

Overall voting participation is up and strong, but due to changes made several months ago to limit over saturating people with contest duels, it has slowly put a strain on the system as contests were no longer getting enough votes.  I did a release yesterday that has increased the percentage of contest votes while still keeping the majority of duels non contest duels.  Based on the current number of outstanding contests, it will take a minimum 8 days to close them all out (if not other contests enter the voting stage). We will see how this goes.  I will come up with a more permanent solution in the next major overhaul.