confused

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  • Updated 9 years ago
  • Answered
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why are some of my photos not excepted ,when the data is the same as others that are
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camille lopez

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  • confused

Posted 9 years ago

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Photo of Terry Gower

Terry Gower

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Could be the size, but theres also an ongoing issue with IE that might be causing it.It works sometimes and then not others.If you use IE keep trying.
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Justin Kifer, Official Rep

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Hey Camille,

Can you provide more detail as to what is happening when your photos are not accepted?

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