Community: Pixoto links to old unsecure pages of the community

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  • Updated 1 year ago
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Hi Scott

I noticed on my laptop, that going to the community from inside Pixoto (e.g. via the menu) I end up in an old UI and unsecure pages of the community:
http://community.pixoto.com/pixoto

However when clicking a link in one of the mails on my phone I end up in a modern UI and on secure pages.
https://c.getsatisfaction.com/pixoto

Is there a reason not to swicht completely to the secure one with modern UI?

Thx
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Ad Spruijt

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Posted 1 year ago

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Scott Murphy, Official Rep

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It's a bug in the community platform we used.  We have been in discussion with them regarding a fix, but they are slow to respond.  
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Ad Spruijt

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why not simply link to the new url?
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Scott Murphy, Official Rep

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We don't have control over the urls and they don't support it well. Supposedly they built some new community platform.
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Ad Spruijt

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I don't get you Scott, the URL you're using is inside PIXOTO's menu(see below), why not simply update that one to the new?
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Ad Spruijt

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SweetNana55

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Ad, thanks for posting the link to the new platform for community. I never knew a secure site even existed (mostly because I am very bad at checking emails to my old email address linked to the community). I've been linking through the site and was always sent to the old unsecured site. I've added this link to my favorites bar. Thanks again!
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Scott Murphy, Official Rep

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Official Response
All links on pixoto.com that reference the community are now secure.

If you are going directly, you must go to here:
https://c.getsatisfaction.com/pixoto

Otherwise
http://community.pixoto.com

Pixoto should log you in automatically to the community again as well.
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Ad Spruijt

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Works for me Scott. Thanks.
The platform guys indeed still have to do a much better job. A lot of their links go in unsecure pages and even your login credentials are forgotten. Re-loging is needed in several case.
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Scott Murphy, Official Rep

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No problem.  As always, I value your feedback and pointing out things that are not working as they should be.  We will eventually move off that platform and I will build something in house, but right now (as I am sure you are aware), there are higher priority items that we need to focus on first.  

Some short term goals:
Overhauling Image Duel
Updating the IOS App
Releasing the Android App.
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Ad Spruijt

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Hi Scott, I don't know your scope for "overhauling Image Duel", but perhaps include things that can be found in several threads, like category issues (like the old flower subcategory within Nature Up Close), clarity (explanation on how the Duels Work (with examples for the points), low number of duels sometimes for individual pictures (despite there high winning rate; see other thread), the several remarks made about the contests etc).
Could you make clear what's in the scope?
thx
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