Combine two accounts

  • 1
  • Problem
  • Updated 8 years ago
PLEASE, I love the site, but I am begging you. Tell me how I can combine my two accounts with the same user name and password. There are points on each.
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PAULA

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Posted 8 years ago

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Jason Kiefer, Official Rep

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Paula - sorry this has taken so long. We're working on it now.
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Morgan Root, Official Rep

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Paula,

I see two accounts with your name and almost the same email. Only one account has awards, points and images. I can merge them if you like, but would you tell me which email you would like to use?

Morgan
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PAULA

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Thank you Morgan. My email is paulaeaglemd@aol.com
I really appreciate you fixing this for me!!! Paula
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Morgan Root, Official Rep

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Paula,

I have merged the two accounts. Please take a look and let me know if it all looks correct.

Sorry for the delay,

Morgan
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PAULA

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Morgan--You are an angel for fixing this. THANK YOU SO MUCH!!!

However, I can't log into my account, the password doesn't work even though I went through the process of changing it. What would you suggest?

Paula
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PAULA

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Wait, Morgan, I think I was just able to log in! I turned off my computer and turned it on again. ( Fingers crossed) I think it may be totally fixed.
Thank you again. Paula
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Morgan Root, Official Rep

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I am glad to hear it. Let me know if you have any further problems.

Morgan
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Sofia Camplioni

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if you have two accounts then you met your photos in the image duels, right?

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