Cloud submission not working

  • 1
  • Problem
  • Updated 4 weeks ago
  • Solved
Can't submit via Google Photo or Drive...
Photo of Jonny Wood

Jonny Wood

  • 16 Posts
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Posted 1 month ago

  • 1
Photo of Jasenka

Jasenka, Official Rep

  • 17749 Posts
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Hello Jonny, we are sorry you are having problems. Can you please let me know exactly what happens when you try to submit via Google Photo or Drive?
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 506 Posts
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Hi Jonny,

Everything should be working now.
Photo of Jonny Wood

Jonny Wood

  • 16 Posts
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Problem with pic ratio now...
Photo of Scott Murphy

Scott Murphy, Official Rep

  • 506 Posts
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What exactly is the problem? Do you have an example?
Photo of Jonny Wood

Jonny Wood

  • 16 Posts
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Went through the submitting process from Facebook, cloud etc. Get a message about pic size...
Photo of Jasenka

Jasenka, Official Rep

  • 17749 Posts
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Jonny, can you please post exactly what error message do you get?
Photo of Jonny Wood

Jonny Wood

  • 16 Posts
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I get a message about image being too small... Never been an issue in the past...
Photo of Jonny Wood

Jonny Wood

  • 16 Posts
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Sorry... All fine now. It was a Snapseed cock up at my end... Ooops!!