Cant upload picture from my computer

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  • Problem
  • Updated 6 years ago
  • Solved
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I just joined and I'm trying to upload a picture from my computer. The icon just keeps spinning (for about 20 min. now). What am i doing wrong?
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Vicki Rivera

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Posted 6 years ago

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Photo of Jason Kiefer

Jason Kiefer, Official Rep

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I'm sorry for the trouble you are experiencing Vicki. Please try refreshing the page and see if it works with a different image. Any details you could provide about the issue would be helpful as well.
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John Wiseman

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I have same problem as Vicki.

As I am Quite new to pixoto i am wondering why I have over 1000 credits but have none in my upload section.? could this be part of the problem?
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Jason Kiefer, Official Rep

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So John - when you go to www.pixoto.com/images/submit it says you have zero credits? can you provide a link to your profile?
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John Wiseman

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Jason Kiefer, Official Rep

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Thanks. I actually need your pixoto profile link. Sorry for the confusion
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John Wiseman

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Photo of Jason Kiefer

Jason Kiefer, Official Rep

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John - It looks like one of your images failed to process. Is it over 20MB by chance?

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