Can't Upload Images

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  • Problem
  • Updated 9 years ago
  • Solved
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I haven't been able to uplaod any images for a couple of days. Are you having technical problems right now?
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Fraser Cocks

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Posted 9 years ago

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Jason Kiefer, Official Rep

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We seem to be having some sporadic issues with IE. Can you describe what's happening when you try to upload? Can you try a different browser and see if that works.
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Jason Kiefer, Official Rep

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also - if you could email me jason [at] pixoto.com with a copy of the image you are trying to upload that would be great.
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Fraser Cocks

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Sorry I haven't got back to you. I just ttried to upload again today but can't. It is still not uploading.

I will add an image as you have requested.

I just tried that and that won't load either...strange.
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Terry Gower

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I'm trying to upload with IE and it loads the url but not the actual picture
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Samuel De Leon

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I can't seem to add more images. Is there a minimum/maximum resolution or file size for uploading? I have tried so many times and different browser but I still only have 2 images despite loading at least a dozen or so.
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Jason Kiefer, Official Rep

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Images must be at least 900 pixels in one dimension. The system should warn you if you are trying to upload images that are too small. There is no maximum but some users have reported that uploading very large images can be problematic. What error are you experiencing? Also - do you have enough credits to publish the images (10 per image are required).

Cheers

Jason
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Fraser Cocks

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I am good for your requirements listed above. It started working again since the weekend. Until the updated website went up all was working...now it seems that it is back to not uploading. I will keep trying but so far no success. I have waited up to 15 minutes waiting for it to upload...Fraser
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Walter Nussbaumer

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Unable to upload any further images using IE8 and Google Chrome, the following is one of the images

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Jason Kiefer, Official Rep

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Walter - i'm starting to think we're having trouble with some sort of hardware or software configuration that is specific to you. Are you using any personal or corporate firewall software? Anything else that might be preventing communication between us and you?

Any information you can provide will help us track down this issue.
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Walter Nussbaumer

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Not that I am aware of, I do not have problems uploading to other sites, but I have narrowed the problem down to IE8 most of the time, but not all of the time.
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Eric Baluya

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i tried safari and chrome all is not uploading

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