Can't vote?

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  • Question
  • Updated 4 years ago
  • Acknowledged
I have tried many times to vote and it keeps saying sign in through Facebook, I did that, signed out and in again and still can't vote? How do I find duels and get to vote and is it free? I uploaded one photo but now need to gain some more credits to upload more and can't vote? Thanks!
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Cynthia Fraser

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Posted 4 years ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Cynthia, please try this:

- make sure both Pixoto and Facebook log in e-mails are the same
- make sure you are signed into Facebook
- log out of Pixoto
- chose Sign in
- then Sign in with Facebook

your Facebook should be connected to your Pixoto account.

Please let me know if this doesn't help.
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Cynthia Fraser

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does not work! very frustrating.
Photo of Jasenka

Jasenka, Official Rep

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Cynthia, can you please post link to your Pixoto account so we can disconnect Facebook from it and then you should be able to connect again Facebook to your Pixoto account.

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