Cant vote after verification

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
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Cant vote.. Ive just made an account and verified my facebook and instagram. My facebook and account email addresses are the same. Ive tried logging out and logging in with my facebook account which works fine but still wont let me vote
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Chris Gray

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Posted 4 years ago

  • 1
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Chris Gray

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Admins???
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Jasenka, Official Rep

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Hello Chris, we removed Facebook connection to your Pixoto account.

Please try this:

- make sure both Pixoto and Facebook log in e-mails are the same
- make sure you are signed into Facebook
- log out of Pixoto
- chose Sign in
- then Sign in with Facebook

your Facebook should be connected to your Pixoto account.

If you are still having issues after this, please send me e-mail to jasenka@pixoto.com with information about e-mail that is connected to your Pixoto account and link to your Facebook acou
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Chris Gray

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Nope, still not fixed. Surely an admin can change my account to verify me?
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Jasenka, Official Rep

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Hello Chris, please send me (jasenka@pixoto.com) e-mail that is connected to your Pixoto account and link to your Facebook account.
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Chris Gray

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Email sent. Can you disconnect my facebook so i can redo it
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Jasenka, Official Rep

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Hi Chris, I send you information to tour tech. As soon as he replies I'll let you know.

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