Can't upload photo ID in payment info. Got a message saying please log in first every time I upload my passport.

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  • Updated 3 years ago
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Can't upload photo ID in payment info. Got a message saying please log in first every time I upload my passport.
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Joseph Kovacs

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Posted 3 years ago

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Photo of Jasenka

Jasenka, Official Rep

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Hello Joseph, can you please try changing your password and login using e-mail and password and see if that makes any changes?

Please do let me know if this doesn't help.
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Joseph Kovacs

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I did that first thinking of an issue with fb login.
Didn't work.
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Jasenka, Official Rep

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Hi Joseph, can you please post a link to your Pixoto account so I can forward your issue to our tech?

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