cant sign up on my laptop

  • 1
  • Problem
  • Updated 5 years ago
  • Acknowledged
I can log in via the app but cant on my laptop when I signed up via facebook
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Sueann Nulty

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  • mad, confused

Posted 5 years ago

  • 1
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Jasenka, Official Rep

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Hello Sueann, can you please let me know do you get any error messages when you try to log in?
Are you by any chance logged in on your laptop with different facebook account?
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Sueann Nulty

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When i want to sign up via facebook, it loads up and brings me back to square 1 again which is sign up via facebook or Twitter or enter my email and password
(Edited)
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Sueann Nulty

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Yea I know but I can't sign in from my facebook on my laptop but can on my iphone
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Jasenka, Official Rep

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Sueann, can you please post link to your Pixoto profile?
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Sueann Nulty

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My profile isn't loading up
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Sueann Nulty

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But I got onto it via the app
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Jasenka, Official Rep

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Hi Sueann, is there possibility you are signed into different account on your phone? Have you tried uploading images using phone app, and does that images show on your profile page? Can you please post username that is showing when you use app?
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Sueann Nulty

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How can I sign in via Twitter on the app cos it only shows facebook
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Jasenka, Official Rep

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Sueann, I'm sorry for now you can not sign via Twitter on app.

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