Cannot view my profile or account!!

  • 1
  • Problem
  • Updated 8 years ago
  • Acknowledged
Hey I cannot view my profile or my account. Every time I click them I get a report saying there's some internal problem.
How do I fix this? Or is everybody else facing the same problem?
Thanks.
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Prerna Das

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Posted 8 years ago

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Photo of Justin Kifer

Justin Kifer, Official Rep

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Hey Prerna,

This usually means there is an issue with your username. It is possibly a duplicate of someone else's or something other problem.

What is the URL of your profile on Pixoto. Once you send that along, we can get the problem fixed.

Thanks!
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Prerna Das

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Hi Justin, thanks for your quick reply. This is the URL of my profile: http://www.pixoto.com/cherry

Thanks a lot!

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