Cannot upload my photos to my pixoto

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  • Updated 4 years ago
  • Solved
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Two days already I cannot upload my photos to my pixoto , is there problem with pixoto server?Thank you
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J W

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Posted 4 years ago

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Jasenka, Official Rep

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Hello JW, I checked your account and I didn't see any issue. Can you please let me know exactly what happens when try to upload image?
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J W

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Hi Jasenka,

Three days already, I cannot upload my photo to Pixoto, to upload 1 mega photo cannot be uploaded to pixoto even after 30 minutes, the same photo I upload to my facebook at the same time, it only take less than 1 minute.

Please help.

Thank you
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J W

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Hi Jasenka,

I just try again to upload my photo to pixoto after 15 minutes still 0%, The same photo I upload to other website it take only less than 1 minute.

So please help. 3 days already I cannot upload my photos to pixoto.

Thank you
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J W

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Hi Jasenka,

I just try resubmit my old photo which already in my pixoto, this can be done easily.

I only have problem upload my new photos.

Please help.

Thank you
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Jasenka, Official Rep

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JW, can you please send me one or two photos you are trying to upload? My e-mail is jasenka@pixoto.com

Have you tried clearing your browser cache and use different browser?

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