Cannot sign out.

  • 1
  • Problem
  • Updated 3 years ago
  • In Progress
I am unable to sign out of Pixoto.
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Viana Santoni-Oliver

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Posted 3 years ago

  • 1
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Jasenka, Official Rep

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Hello Viana, can you please let me know what exactly happens when you try to sign out? Can you also please let me know what browser and OS you are using, and what device?
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Viana Santoni-Oliver

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Nothing happens. I have tried on both Google and Internet Explorer.
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Jasenka, Official Rep

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Hello Viana, can you please try clearing your browser cache and restarting it?
Also, are you working on computer or mobile device?
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Viana Santoni-Oliver

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Thank you again, for the help. I tried clearing the cache and restarting but nothing happened. I am working on a PC laptop.
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Jasenka, Official Rep

  • 17948 Posts
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Viana, if your account is connected to Facebook account, please try signing out of your Facebook, then sign out of Pixoto account (this would prevent automatic sign in via Facebook).

Please let me know if this doesn't help.
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Viana Santoni-Oliver

  • 9 Posts
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I signed out of Facebook but I still cannot sign out of Pixoto.

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