Cannot purchase Prints

  • 1
  • Problem
  • Updated 5 years ago
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Have been trying for most of the day to purchase a large framed print and the systems says Oh S&^T... ... watch a video... I have a sale and need this print , It now has a 35% wholesale discount up and everything works until i try to add to Shopping Cart and then get the Sorry message... Please fix this ASAP or I will be forced to have the print printed by a different company ...
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Quantummist

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Posted 5 years ago

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Jasenka, Official Rep

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Hello Quantummist, we are sorry about this. I will ask that your page is fixed. I will let you know when it is done.
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Quantummist

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Another day and Still unable to purchase the large print I have sold.... Can't wait too much longer...
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Jasenka, Official Rep

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Hello Quantummist, I'm sorry about delay. I have asked again that your page is fixed.
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Quantummist

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Jasenka, This is getting frustrating ... It's been about a week as I gave it a few days before I posted the problem ... I have had really good response from the prints i have sold through your company and now have started to get contact from others looking at purchasing canvas after seeing the prints I have sold on the walls of my clients. This print is for a local lawyers office space and could lead to several future sales for his other offices but I have to be able to get my prints printed with the same quality and time to delivery.. The other issue that come in play is that there have been a couple of sales of 35% off wholesale price for the day that have come and gone... My clients want my signature on the prints they buy because of my regional name recognition so I have to buy them wholesale, sign and number and then re-ship to the client ... So Please ... Get tech support on this matter ASAP .. If I have to go to another printer and price the prints based on the other supplier it would be hard to continue to use Pixoto...
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Jasenka, Official Rep

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Hello Quantummist, I'm really sorry about delay. We are having some technical difficulties across the site. I have asked again that your page is fixed.
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Quantummist

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Well I have given the company a lot of time and have had to go to another company to have the 3 orders printed... A 60" X 40" and 2 - 24" X 38" canvas prints ... I will check back upon occasion to see if I can actually get orders filled through Pixoto as i do like the product but if I cannot order prints when a client wants to pay me i have no choice but to use another printing company... As of today I still cannot access the shopping cart to purchase prints....
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Quantummist

  • 33 Posts
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Well I have given the company a lot of time and have had to go to another company to have the 3 orders printed... A 60" X 40" and 2 - 24" X 38" canvas prints ... I will check back upon occasion to see if I can actually get orders filled through Pixoto as i do like the product but if I cannot order prints when a client wants to pay me i have no choice but to use another printing company... As of today I still cannot access the shopping cart to purchase prints....
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Jasenka, Official Rep

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Quantummist, I'm really sorry about delay. I have asked again that your shopping cart page is fixed.
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Quantummist

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Just to keep the light on.... Still cannot access the shopping cart to buy canvases .... Same Error ... going on two weeks ... and I have sold 3 images through another printer.... I now have another print I need and still no way to buy from your company....
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Jasenka, Official Rep

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I'm really sorry about delay. I didn't get reply yet so I have asked again.

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