cannot log in from facebook

  • 2
  • Question
  • Updated 4 years ago
  • Acknowledged
Log in issues from Facebook
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mauritz.aqua

  • 16 Posts
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Posted 4 years ago

  • 2
Photo of Jean-Jacques Venter

Jean-Jacques Venter

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Hi I tried to vote on my pixoto account but it kept saying "In order to keep the voting fair and unbiased, we need to verify your identity first. Here are your options:"
Then I choose to link my facebook and it takes me to my account settings page where I try to link my facebook but only get this page the whole time
Please any help.
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Jasenka, Official Rep

  • 18279 Posts
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Hello Jean-Jacques, I asked our tech to fix your issue. I'll let you know as soon as I get reply.
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Ivan Despot

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Hello, I'm having the same exact problem. I had my facebook account linked to a Pixoto that I created a while ago. However I just created a new account and tried to link it with FB account and I realized the mistake. So I went to facebook and disconnected Pixoto app and tried to link it with my new Pixoto account but I get the same problem. The window just hangs there with the Connect button
Photo of Jasenka

Jasenka, Official Rep

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Hello Mauritz, can you please try login again and let me know if you still have problem?
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Jean-Jacques Venter

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Hi I tried to login through facebook but still nothing
Photo of Jasenka

Jasenka, Official Rep

  • 18297 Posts
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Hello Jean-Jacques, please check your e-mail.

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