Cannot create a contest

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  • Problem
  • Updated 5 months ago
  • Solved
  • (Edited)
I have been trying to create a contest for old-time airplanes every time I tried to enter the airplane. I want to use as the banner photo. It just doesn't let me do anything after I tried to preview it just sits there and does nothing This is the photo that I tried to use so I don't understand what the problem is if I use another photo ofhttps://www.pixoto.com/images-photography/transportation/airplanes/-biplane-5093464931565568 say a picture of a dog. It works so please explain what the problem is
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Paul Drajem

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Posted 6 months ago

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Jasenka, Official Rep

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Hello Paul, this image contains a personal watermark, and it needs to be deleted. Please upload the image without personal watermark and try to make contest cover with that. You can delete image yourself or you can wait until report team handles watermark report.

Please do let me know if you have the same issue with the new uploaded image.
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Lena Jocelyn Lawrence Arkell

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I'm having the same issue now... but no watermark on my photo.  
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Paul Drajem

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How long do have to wait to create a contest. Every time I try to create a contest. I fill out everything correctly. I submitted and then the little circle just keeps spinning around and does nothing . The photos don't have watermarks on it. Pixoto needs to fix this issue. It's been going on for over a month.
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Paul Drajem

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This reply was created from a merged topic originally titled Cannot create a contest.

How long do have to wait to create a contest. Every time I try to create a contest. I fill out everything correctly. I submitted and then the little circle just keeps spinning around and does nothing . The photos don't have watermarks on it. Pixoto needs to fix this issue. It's been going on what seems to be the problem Pixoto. I submit new photos in my gallery and then try to use them for the banner photo for a contest and it does not work. Please explain it's been going on for some time now. 
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Jasenka, Official Rep

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Paul, after initial post 16 days ago you didn't report that you are having any further issues with contests. I asked you to let me know if you are having issues - since you didn't reply I assumed you are not having this issue anymore.

I'm sorry you are still having issues with contests.

I see other users are able to create contests (some even made contest today - I've also tried to make a contest today and had no issue making it), so can you please let me know did you make any changes - like the update - to your system or browser? Can you please let me know what browser and OS you are using?
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Lena Jocelyn Lawrence Arkell

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This reply was created from a merged topic originally titled Anyone else having an issue creating a contest?.

Trying to create a contest but nothing happens after pressing "Create a Contest".  I've been trying for a few days now. 
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Jasenka, Official Rep

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Hello Lena, I'm sorry you are having problems with contests.

Can you please let me know did you make any changes - like the update - to your system or browser? Can you please let me know what browser and OS you are using?
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Scott Murphy, Official Rep

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Everything with contests should be resolved now. There was an issue when using newer photos as a cover photo. This has been resolved.