buying duels

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  • Question
  • Updated 9 years ago
http://www.pixoto.com/images-photogra...

this image was paused and i bought more duels but my credits didn't change and no more duels...this was my first time buying them for this pic....i mentioned it before on another shot i tried but deleted that one and when i got your response you suggested a link, so here is the link to the one i am wondering about now...ty
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denise johnson

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Posted 9 years ago

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Photo of Jason Kiefer

Jason Kiefer, Official Rep

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Denise - we haven't been able to duplicate this problem here. It would be great if you could help us track it down. Were you on the leaderboard or the image detail page when this happened? Did you get the pop-up that asked you to confirm the use of your credits? Did you get the confirmation message that the credits had been used? Any more insight you can provide as to when this happens would be appreciated! Thanks

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