Awards and points from 4 days ago gone

  • 5
  • Problem
  • Updated 8 years ago
  • Solved
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I received an email 4 days ago that 5 of my photos won awards. This morning when I checked I saw the points and awards allocated are gone. Can you please look into it for me? I am not sure why it is gone. Thank you.
Photo of Nelieta Mishchenko

Nelieta Mishchenko

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  • confused

Posted 8 years ago

  • 5
Photo of _skydiver_

_skydiver_

  • 41 Posts
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I'm in the same boat, I'm missing 11ish awards now or so the count says and like 15k worth of points. They where there last night when I went to bed, gone today.
Photo of Colleen Legree

Colleen Legree

  • 11 Posts
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Same here. Were there yesterday, gone today!
Photo of Kelly Williams

Kelly Williams

  • 3 Posts
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Same here, I've lost about 5k points and 6 awards :( x
Photo of Richard Byers

Richard Byers

  • 2 Posts
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same here- lost 8 awards today
Photo of southernbc

southernbc

  • 5 Posts
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I went from 25 awards to 16 awards and 4915 points to 2806 awards yesterday Dec 13 2012
Photo of Tim Devine

Tim Devine

  • 3 Posts
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I lost about 19 awards and about 20,000 points..

http://www.pixoto.com/devine
Photo of Kyley Hansen

Kyley Hansen

  • 20 Posts
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I lost 7 awards and 4000 points. What is going on??
Photo of Jason Kiefer

Jason Kiefer, Official Rep

  • 3044 Posts
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the awards counts on the profile pages were double counted after we ran weekly awards due a system error. This has been corrected now. We're sorry for the confusion.
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southernbc

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Thanks Jason!
Photo of Nelieta Mishchenko

Nelieta Mishchenko

  • 4 Posts
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Thank you Jason but this seems to be happening quite a lot. I lost points again between today and yesterday.
Photo of matt kupluk

matt kupluk

  • 17 Posts
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Jason,

A few month ago, I have lost my point about 29,000 you said due to miscalculation, your system was mistaken, you made apology for that mistakes..ok fine !!!

Then I lost my award as much 29 awards, i have made complain for that, there is no answer up to know....

another case, i have 3 weekly award, rank # 1, you said due to rare category has over 1000 submission a week,

http://www.pixoto.com/awards/83622480
http://www.pixoto.com/awards/84604286
http://www.pixoto.com/awards/87143619

okay fine....NO CASH REWARD !!!

then one another case, one of award rank # 1 weekly suddenly missing, what you should say??? What happened in Pixoto?

my conclusion, you and other team can do anything for us, you got a power, so you can do anything, you never wrong, you always right....you really don't care what happened to us, how many hours we consumed...how many duel images we made....

But it's okay, i will never submit or upload any images to Pixoto, NEVER...!!!

I really upset....

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