Awards & Points Reducing Significantly

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  • Updated 4 weeks ago
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I have noticed that my Awards and Points are reducing significantly over last week. I am wondering what happened. Please look into this and enlighten me. Thanks
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Nadeem Siddiqui

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Posted 4 weeks ago

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Jasenka, Official Rep

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Hello Nadeem, we had some issues with voting last week.

We apologize for the inconvenience.

Please check here: https://www.pixoto.com/v3/updates/570...
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Nadeem Siddiqui

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so will get my awards and points back or no....please let me know
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Jasenka, Official Rep

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Nadeem, all images submitted last week were reset to start from the 0 score, and work their way back up. So it is all up to your images if they will get awards.
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Nadeem Siddiqui

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so its permanent loss of awards and points. I wonder how can it happen like that and what could be the reason because nothing has been explained. All said is only that there were some issues and all images reset. 
Sorry to say it but its disappointing and discouraging and demotivating when u lose something that u earned.
anyways, what to say
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RMC Rochester

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I agree totally - the same thing happened to me.  Was constantly winning awards and getting way more points for every image I entered.  Now nothing :(.  Totally disgusting!
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Jasenka, Official Rep

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As explained in the provided link there was an issue with the percentage of voting incorrectly recorded so we needed to reset all images submitted at the time percentage of the duels were recorded incorrectly.
It affected all the images submitted at that period.
We are sorry for the inconvenience.