Award updates

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  • Question
  • Updated 2 years ago
Jasenka,

Great news - awards and points have been updated.

However, I received several emails advising me of the same awards - individual images seem to have the correct awards on the image page but the number of total awards and points at the top of my profile page have increased significantly, a lot more than I would have expected - are these reflecting the emails received (ie:- being added several times)?

Can this be checked and corrected.

Also the monthly awards for February are outstanding.

Thank you for all your hard work in fielding members frustrations, you are very much appreciated on this forum.

Michael
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Michael Moore

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Posted 2 years ago

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Scott Murphy, Official Rep

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This was the system getting caught up. We just did a release last night. Let's give February a few more days and see if gets updated. If not, I will dig into it and figure out what is going on.
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Michael Moore

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Scott,

Are you looking into the apparent inflated number of awards and
points on profile pages?
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Scott Murphy, Official Rep

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Can you give me a profile url showing inflated awards?
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Michael Moore

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Scott,

url as requested:-

http://www.pixoto.com/mamstudio/recent

Since the problems started a 2/3 weeks ago number of awards is showing an increase of some 1300 and points some 1,429,000

I am sure I have not earned that many even with the annual award just announced. (it may be related to the duplicate emails)

Thanking you in anticipation of looking into it.
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Michael Moore

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Scott,

Any update on this outstanding problem?
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Scott Murphy, Official Rep

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I have an appointment with Morgan this evening to look at the issue.
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Michael Moore

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Many thanks for the rapid response Scott.

Kind regards.

Michael.
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Scott Murphy, Official Rep

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Sorry for the delay Michael, I am still awaiting a response from a colleague. 
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Michael Moore

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Thank you for the update Scott.

I know you are working on all aspects of the site.

Michael.