Any news on the "following" bug?

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  • Updated 7 years ago
I've asked this question before and don't want to belabor the point, as I can see by the topics on the community board Pixoto staff is up to their butts in member complaints. Hoping those who were ill are feeling better and also that you can beef up the staff a bit to help handle all the issues being addressed here.

Anyway, back to my point. There probably have been at least 200+ people whom I have received follow notifications that aren't showing up on my profile nor on theirs, as I mentioned in my first post. As I said before, my ego isn't such that I need thousands of people following me, but I also don't want any of them to think that I have some capability of blocking them (which currently doesn't exist) or that I somehow immediately deleted them from my list. So is there any news on this bug that prevents people being added to my followed list, and am I the only one with this problem?

Thanks for any light you may be able to shed on this problem. ~John
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John Larson

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Posted 7 years ago

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Morgan Root, Official Rep

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John,

Can you give me an example? I will look into it.

Thanks,

Morgan
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John Larson

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Morgan, this is the latest one I received at 7:06pm EDT. My followers never move from 845, so I know the last couple hundred have not made it through.

Dinal Jay just followed you on Pixoto.
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John Larson

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Just as a follow-up, I received 20 follow notifications in my email this morning and my following number did increase by 2 to 847. What happened to the other 18? One suggestion might be that you try following me, as I have Jason, Sherry and I believe Justin in my follow list and see if it registers. If it doesn't show up then perhaps you can trace it from there. I'm surprised no one else seems to have this problem.
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Darrell Raw

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Actually I think it's affecting me too, but as I hadn't been keeping count I didn't notice. It occurs to me that I had 1270 followers for ages, then after a spate of notifications, it went up to 1272, so it would seem some are not being accounted for.
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Morgan Root, Official Rep

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We are looking into this. I have been able to replicate it occasionally, but not consistently.

We will let you know when we have a fix.
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John Larson

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Thank you, Morgan. I notice that many of the same people keep showing up in the follow notifications, I presume because they are not being allowed access to my gallery.

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