Another problem when dueling

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  • Updated 6 years ago
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Jasenka, I have another problem in the duels: twice now, when I click on the Report button, I cannot type anything into the message box. If there is already a phrase there from a previous report (such as "watermark located bottom-left") I cannot delete that either. This has happened to me twice, once yesterday and again just now. I can type anywhere else .... it's not a problem with my keyboard. This happens only in the message area of the Report Box in the duels.

If it's pertinent, I use Windows 81. and Firefox.

Last time it happened I had to exit out, delete cache and cookies etc, then when I came back in it worked. This time, just exiting out of the duels and going back in allowed me to type again, which didn't work the first time this happened.

I think is some sort of hiccup at your end.
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Lenore

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Posted 6 years ago

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Jasenka, Official Rep

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Hi Lenore, I'm sorry you are having problems. Do you still experience it?

I've tried just now and I can type in Message box (using also Firefox), and if I do type something and when next time I report I can change the text.

Did you maybe upgrade lately?

I need this so I get as much information to our tech as possible :)
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Lenore

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Jasenka, it hasn't happened to me today. Yet :-)

The first time it happened I exited the dueling and then went back in and tried to type something in the Report box and it still didn't work, but I could type elsewhere on the site (like commenting on a photo) -- so I had to exit Pixoto, clear cache, cookies etc, and when I went back in, it worked. The second time it happened, merely exiting out of the duels and going back in made it work again. I didn't have to do anything else.

I think Firefox did an update a few days ago but if that was the cause, all I can say is that over the past few days I've dueled a lot, trying to build up my credits, and it's only happened the two times. I didn't think much of it the first time, especially since I could type anywhere else, but then it happened again and I thought it was odd enough to mention it :-)
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Jasenka, Official Rep

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Thank you for information Lenore. It could then have something to do with update of Firefox (maybe at the start). If this happens again, please let me know (also it would be helpful if you can just refresh to see if that makes any changes when this happens again).
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Lenore

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Thanks Jasenka :-)

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