About 2400 upload credits disappeared overnight.Is anybody from the stuff able to check the problem and of course give me back my credits?

  • 1
  • Problem
  • Updated 3 years ago
  • Acknowledged
Yesterday I had 2500 uploading credits. Today there are 183 left. What is going on? There not much pleasure left in this site any more.....
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Ioannis Alexander

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  • frustrated

Posted 3 years ago

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Jasenka, Official Rep

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Hello Ioannis, I'm sorry you are frustrated. I forwarded your issue to our tech and asked that it is checked. As soon as I get reply I'll let you know.
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Jasenka, Official Rep

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Hello Ioannis, I'm sorry about delay. Can you please let me know if you submitted any images to contests or boosted - which would explain credit loss? Also can you please let me know if anyone have access to your account other then you?

I'm just trying to find out the details that might explain this.
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Ioannis Alexander

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No one has access to my account. I had not used more than 100 credits before they disappeared. You should be able to see the activity.
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Jasenka, Official Rep

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Hi Ioannis, thank you for information. Credits are added to your account.
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Ioannis Alexander

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Thank you Jasenka
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Jasenka, Official Rep

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You are welcome Ioannis.

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