Have you discontinued Product 19 ??? It is my very favorite cereal and I can't find... again

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  • Updated 1 year ago
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Having trouble locating my favorite cereal Product 19 ,all of a sudden, again, My local Wegmans store was carrying it but now they claim its been discontinued, either by them or You. it's the only cereal I like,( I've tried the "others" and don't care for any of them, so don't suggest special k or wheaties, etc.) I cannot order on line even if available because I am on food stamps, Your store locator gives me no info within 30 miles. PLEASE I want my Product 19 !!!
If it's a matter of poor sales then why don't you promote this wonderful and healthy cereal!?. I stock up whenever I get my hands on it. I even snack on it. PLEASE PLEASE PLEASE don't discontinue this cereal. I LOVE LOVE LOVE this cereal !
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Kathy

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  • frustrated!!!!!!!!!!!!!!!!!!!!!!!!!!

Posted 3 years ago

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Veronica, Official Rep

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Thank you for your loyalty to Product 19, Kathy! It is so wonderful to hear how much you love the cereal. I am happy to tell you we are still making Product 19! However, it has limited distribution so not all stores may carry it. I would recommend talking with a store manager at another local store and seeing if they would be willing to order it for you. I will also be sure to forward your request to our team here at Kellogg. Thanks for taking the time to post and for being a fan of Product 19!
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larry

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why not replace Special K with it? Special K can't hold a candle Product 19 for taste or staying crisp. I have bought this as the only cereal that i can stand to eat. I will no longer try others in the future either. It is a shame that such a wonderful cereal cannot be had any longer. I know I am not the only unsatisfied customer out here either. I am done with trying to find a substitute for it. There isn't one out there for me. Until it comes back, I will have to suffer for the lack of Product 19. Thank you for trying to help us all.
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MarkR

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It is happening AGAIN!! ?? !! Local Stop & Shop says they are TRYING to order more, but NOTHING is COMING!! Last time this happened (about a year ago), the reason was a BOX SIZE CHANGE. The boxes got taller and thinner. Why do the CURRENT boxes have to STOP being shipped, while New Boxes are being made ready??
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MarkR

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"Thank you for taking the time to share your thoughts, Daniel. I'm sorry for any frustration this has caused. It's great to hear you enjoy Product 19 as much as we do! While we would love to have every store carry all our foods, as you can imagine, stores have limited space and have to select the products they think their customers will enjoy most. We would suggest letting your favorite store know you would love to see this cereal offered. Thank you again for your feedback and for being such a loyal Product 19 fan!"
*****
Reply from another Kelloggs representative. Looks VERY familiar! Is there a Digital "this is the answer" book???!!!
Is there SOMEONE with DIFFERENT answer!!?????