Without A Box Vimeo Screeners

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I recently discovered that my Vimeo screener on Without A Box had playback issues. The problem was on Vimeo's end and their tech support fixed it, so now my video plays correctly. However, I had already submitted to a festival before I noticed the playback problem. The Help Desk at WAB assured me that since Vimeo screeners are live, and I did not change the link associated with the screener, that the festival will now automatically see the updated/corrected version rather than the version that was attached at the time of my submission.

This seems to contradict what is stated on their FAQ and also what I found here in another post: "Once the Secure Online Screener is submitted to a festival, you will not be able to delete that copy or replace the copy associated to the submission."

So which is it? Can anybody clarify?

Thank you kindly.
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Posted 4 years ago

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Photo of Trevor

Trevor, Employee

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Hi Joseph,

The FAQ you've referenced is for screeners uploaded via IMDb. Vimeo screeners are different, as only one link can be associated with your project at a given time. Changes to Vimeo links will appear on all previous submissions using Vimeo as the screener option.


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