Why does Mamo Italiano show up as a free date night selection but then tell me that I've not bought it?

  • 1
  • Problem
  • Updated 2 months ago
  • Acknowledged
Just browsed the free movie options on the IMDBTV part of the web site and was pleased to see Mambo Italiano showing up. While it's not my favorite movie, it is light hearted and it's been a while since I've seen it. So I clicked on it only to be told I hadn't purchased it. It appears that all of the other choices are viewable for free... why not this one?
Photo of Stephen Knapp

Stephen Knapp

  • 9 Posts
  • 7 Reply Likes

Posted 3 months ago

  • 1
Photo of bderoes

bderoes, Champion

  • 2545 Posts
  • 4236 Reply Likes
(Always provide URLs!)
https://www.imdb.com/title/tt0330602/
https://www.imdb.com/tv/watch/tt0330602
More specifically, I get this message, even when I pause my ad blocker:
Video Unavailable
You don't own this video or have an active rental. Review your orders at www.amazon.com/digitalorders. If you recently purchased, the payment method might have been declined. For rentals, the rental period might have expired. For further assistance, please contact Amazon Customer Service at www.amazon.com/video/contactus and refer to error 7035.
We'll need an IMDb staffer to look into this.

If you happen to subscribe to Prime, it's free there. There are other options listed on the ... button/link to the right of the Watch Free on IMDbTV button. (Does Pluto really not have a search feature for their On Demand titles?)
Photo of Robin

Robin, Official Rep

  • 125 Posts
  • 74 Reply Likes
Hi Stephen,

I've reported this to our IMDb TV team for further review. 

Please provide us with the following information:

1. Your device model (e.g. iPhone X, Samsung Galaxy s9, Windows/Mac):
2. Your device's operating system & version (e.g. iOS 11.2.1, Windows 10):

Thanks in advance!
Photo of bderoes

bderoes, Champion

  • 2545 Posts
  • 4236 Reply Likes
For me: Windows 10, Chrome 83, and then updated to Chrome 84 with same result.
Photo of Stephen Knapp

Stephen Knapp

  • 9 Posts
  • 7 Reply Likes
Thanks for your reply Robin.

I'm trying to watch on my windows10 PC Using the Firefox browser.

Again, it's just the one title. All the other titles that I've tried seem to work fine.

(Edited)
Photo of Robin

Robin, Official Rep

  • 125 Posts
  • 74 Reply Likes
Hi there,

I've reported this to our IMDb TV team, and they're working on taking care of it.  

Thanks for your patience while we fix this problem.