Why do my lists appear 'private' if I have set them to 'public'?

  • 3
  • Question
  • Updated 2 months ago
  • Answered
My user is 'cineindependientemx',

An example of one of my lists is https://www.imdb.com/list/ls023674103/,

I upload this following image that a friend forwarded me;



I have asked other friends to also check of my lists are public or private and they all telll me private, even though I have set all of them to public.

Please Help!!!

Many Thanks!
Photo of Jose B Ramirez

Jose B Ramirez

  • 4 Posts
  • 5 Reply Likes

Posted 10 months ago

  • 3
Photo of ACT_1

ACT_1

  • 3539 Posts
  • 3392 Reply Likes

Why do my lists appear 'private' if I have set them to 'public'?
My user is 'cineindependientemx',
by Jose B Ramirez
Joined on October 16, 2018
https://getsatisfaction.com/imdb/people/jose_b_ramirez
- - -

https://getsatisfaction.com/imdb/topics/why-do-my-lists-appear-private-if-i-have-set-them-to-public
Why do my lists appear 'private' if I have set them to 'public'?
by Jose B Ramirez
Posted 3 weeks ago (Oct 16 2018)
- - -

https://getsatisfaction.com/imdb/topics/user-list-is-public-but-cannot-be-viewed
User List is Public but Cannot be Viewed
by Dan Dassow, Champion
Posted 1 month ago (Oct 5 2018)

https://getsatisfaction.com/imdb/topics/user-list-is-public-but-cannot-be-viewed?topic-reply-list[se...
This reply was created from a merged topic originally titled
Why do my lists appear 'private' if I have set them to 'public'?.
by Jose B Ramirez

This conversation is no longer open for comments or replies
.

Photo of Steve

Steve, Official Rep

  • 1462 Posts
  • 1144 Reply Likes
Hi Jose,

It looks like Michelle gave you the next steps here:

https://getsatisfaction.com/imdb/topics/user-list-is-public-but-cannot-be-viewed

"Jose, please contact our support staff directly in our Contact Form by selecting: IMDb Fan/Contributor questions --> Lists --> Lists public/private, please reference this Get Satisfaction thread in your message and our support staff can provide further details."


Cheers,
Steve
Photo of JJ

JJ

  • 3 Posts
  • 7 Reply Likes
But did they solve the problem? The lists in that thread are listed as public, but still listed as private when you click on them. I'm having this same issue, and on top of that, when I go to 'IMDb Fan/Contributor questions --> Lists --> Lists public/private', it won't allow me to email them.
Photo of Jeorj Euler

Jeorj Euler

  • 7213 Posts
  • 9377 Reply Likes
That's been an unfortunate situation for over a month.
Photo of Hossein GHP

Hossein GHP

  • 1 Post
  • 0 Reply Likes
yes this is for a month.
طراحی سایت
Photo of Jose B Ramirez

Jose B Ramirez

  • 4 Posts
  • 5 Reply Likes
The problem has not yet been resolved...

and as 'JJ' mentioned, the option presented wont allow the option to send an email...

Please help, much appreciated...

Photo of JJ

JJ

  • 3 Posts
  • 7 Reply Likes
So, no fix yet? Can IMDb move the lists to a new account?
Photo of popsbarry@gmail.com

popsbarry@gmail.com

  • 12 Posts
  • 2 Reply Likes
No You Have it Wrong. Whoever emailed me with basically this entire page as an answer, my original question or statement was I NEVER ASKED the question: Why do my lists appear "private" if I have set..... Now get it the system says I did ask it but I did Not!
Photo of Michelle

Michelle, Official Rep

  • 12681 Posts
  • 9561 Reply Likes
Hi Jose -

As mentioned in the previous thread, the best way to address these issues is to contact staff privately through our Contact Form, however, I understand you have encountered issues with the form.

Our editors have sent you an e-mail directly to clarify the situation further, if you have further questions you are welcome to reply to that e-mail.
(Edited)
Photo of ACT_1

ACT_1

  • 3539 Posts
  • 3392 Reply Likes

Michelle, Official Rep :
Our editors have sent you an e-mail directly to clarify the situation further...
- - -

As mentioned in the previous thread...

Can Our editors send kaustavsinha10 an e-mail directly to clarify the situation further ? ?


kaustavsinha10
IMDb member since December 2008
https://www.imdb.com/user/ur20239540/
https://www.imdb.com/user/ur20239540/lists - 7 lists

.

(Edited)
Photo of JJ

JJ

  • 3 Posts
  • 7 Reply Likes
And if they are able to remedy the problem, please have them send me an email as well. The Contact Form won't allow me to email them directly.
Photo of Jeorj Euler

Jeorj Euler

  • 7220 Posts
  • 9395 Reply Likes
IMDb is broken.
Photo of lynchs

lynchs

  • 9 Posts
  • 9 Reply Likes
Hi, have the same problem, my friends keep saying it's private...

https://www.imdb.com/user/ur2475289/lists
(Edited)
Photo of Jim Wolf

Jim Wolf

  • 2 Posts
  • 4 Reply Likes
Is IMDb ever going to fix this problem? I have the same issue, but have been waiting for IMDb to actually solve at least one of these reports before I submitted my own. Have they? Every report I've seen thus far remain unresolved.
Photo of Will

Will, Official Rep

  • 3785 Posts
  • 4700 Reply Likes
Hi Jim,

Please follow the advice above to contact our staff directly using the Contact form.

Thanks,
Will
(Edited)
Photo of Jim Wolf

Jim Wolf

  • 2 Posts
  • 4 Reply Likes
I am unable to use the Contact Us E-mail button. For IMDb Pro questions and Log In/Sign Up questions, the button lights up, but it does not for IMDb Fan/Contributor questions. Is there another way to contact IMDb staff?
Photo of Dan Dassow

Dan Dassow, Champion

  • 13731 Posts
  • 14186 Reply Likes
@Will,

The link you provide has been corrupted. Contact form has this link which does not work:
http://Contact%20Form

The link that Michelle provides above (Contact Form) works properly:
https://help.imdb.com/contact/
Photo of Will

Will, Official Rep

  • 3785 Posts
  • 4700 Reply Likes
Thanks, I've updated it now.