Cannot see cast anymore, I just see the title bar even after reinstalling the app
- 2 Posts
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Posted 11 months ago
Claire, Official Rep
- 1757 Posts
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Hi Kevin,
I'm sorry to hear you're experiencing this issue with the IMDb Android app. So that we can offer further help, can you please provide us with the following info?
I'm sorry to hear you're experiencing this issue with the IMDb Android app. So that we can offer further help, can you please provide us with the following info?
- Device model
- Operating system version number
- IMDb app version number
- Titles where you've experienced this issue
- Have you tried alternate internet connections (home WiFi vs. public WiFi, cellular data connection vs. WiFi connection)?
- 2 Posts
- 0 Reply Likes
Claire, I have revisited the app and it seems to work fine from my phone when using mobile data but not when using the home wifi.
Claire, Official Rep
- 1757 Posts
- 1189 Reply Likes
Hi Kevin,
Thanks so much for confirming. It sounds like the issue you experienced was caused by an internet connectivity issue with your home WiFi network. I recommend reaching out to your internet service provider for any further assistance.
Thanks!
Thanks so much for confirming. It sounds like the issue you experienced was caused by an internet connectivity issue with your home WiFi network. I recommend reaching out to your internet service provider for any further assistance.
Thanks!
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IMDb App: Android & Kindle Fire
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