Watchlist not loading

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  • Question
  • Updated 6 months ago
  • Answered
Hi,

I cannot get my watchlist (or any other custom list for that matter - public or private) to load in my android app, latest version and testing on several devices.
However, if I open the imdb web page in a mobile browser, the watchlist loads just fine, like on the desktop version of the web page.

Is this a known issue and is there any fix on the user side?

Thank you!

Regards,
Alex
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Alex

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Posted 6 months ago

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Steve, Official Rep

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Hi Alex,

It looks like your IMDb account is under a different email address. So we can investigate further, please reach out using the Contact Form with the following:

- your device model and Android OS version for each device
- your IMDb app version
- your account email address and IMDb ID

Thanks in advance.
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Alex

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Hi Steve,

Thank you for your reply. I have updated the email address to match the one used for my IMDb account (id Nplus1), maybe it's easier this way.

I run the IMDb version 8.0.7.108070202 an a Huawei Mate 20 (model HMA-L29) with Android 10, version 10.0.0.180 and security patch 1st December 2019.

Thank you in advance for your support!
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Israel Goldberg

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This reply was created from a merged topic originally titled Access.

I can not reach my watchlist at my tablet. Will rewriting my password help?
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Steve, Official Rep

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Hi Israel,

 Please provide:

- your device model and Android OS version
- your IMDb app version