Watchlist gone

  • 16
  • Problem
  • Updated 8 months ago
  • Solved
After an app update my whole watchlist is gone. I doesnt matter in what way I sign in,it stays gone. Please help me!
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annemieke

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  • sad!

Posted 10 months ago

  • 16
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Claire, Official Rep

  • 1905 Posts
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Hi there,

Please see our Help page: My watchlist, ratings and setting are gone. What happened?

Thanks!
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Elena Shakeri

  • 15 Posts
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Same thing happened to me. Everything is gone!!
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beverlyr.williams

  • 4 Posts
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Me too. YEARS! GONE! Nothing is working. I had things listed for future tv series. Now I don’t have the dates etc. wth?
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Luisa Zenobi-Bird

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Mee too!! :(
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Ruby

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Same! Not happy, over 600 movies rated... gone
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Elena Shakeri

  • 15 Posts
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Still waiting for you to fix this. Not ok!
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annemieke

  • 3 Posts
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Hi Claire. Thank you very much for the quick reply. But I found that article already, before I asked this here. I tried to login by e-mail, but then I get the notification that there I no account with that e-mail address.
i tried to log in with Facebook but no watchlist there. i dont have Google or Amazon so I could not have used that initially.

I dont know what to do anymore :(
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beverlyr.williams

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Me too
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Robin Bonathan

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This reply was created from a merged topic originally titled My lists have gone.

Where are my lists gone ?
cant see them anymore, have 500 or so films on them, would be very unhappy if deleted
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beverlyr.williams

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Me too!
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Elena Shakeri

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This reply was created from a merged topic originally titled All my ratings for the past years are gone after the latest update!!!.
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Julie Garman

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This reply was created from a merged topic originally titled Number of ratings I’ve done has gone way down.

I know I have rated around 2000 movies but it’s only showing I’ve done around 300. What happened to my ratings?
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Julie Garman

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I see there are a lot of others with this same problem. I used to use this app to remind myself if I've seen a movie or not. With my ratings gone, it's become unusable for that anymore. I don't want to start over rating movies again until this has been resolved.
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Claire, Official Rep

  • 1905 Posts
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Hello all,

Please know that your ratings, lists, and watchlists have not been removed with the update of the IMDb app. Please ensure that you are signing in using the same email address and password used previously to access your IMDb account.

If you believe you are signing in with the same account used previously, please try signing in once more via the IMDb app and using your device's browser (or a desktop browser) using the same email address and password, ensuring that your email address and password are entered manually (not via saved passwords). If you find that your ratings, lists, and/or watchlist do not match between the IMDb website and IMDb app, please provide us with the URL of your "Your Activity" page from your browser and further details regarding the discrepancy so that we can investigate further.

Thanks in advance.
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Elena Shakeri

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https://m.imdb.com/user/ur57309630/?r...

Have tried everything but all my ratings are still gone for the past 5 years except for 7
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nico s

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This reply was created from a merged topic originally titled Lost ratings and watchlist.

I was prompted today to login again to the app. Last night I rated a movie as I usually do after watching something. Once I logged in tonight, my watchlist is empty, and only seven ratings that I did years ago are shown. I’ve only used one email address on IMDb. What can I do to get back my ratings and watch list that were there as of last night? By the way I did not logout of the app at all last night, or today—in fact, I never have.
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Elena Shakeri

  • 15 Posts
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Same. Everything is gone for me too except for 7 ratings I did years ago. Fix it now IMDB!
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beverlyr.williams

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Me too. Never log out. Because I LOVED THE APP
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Lee Chee Hau

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This reply was created from a merged topic originally titled My Rating Lists Has Been Erased.

How to restore back my Rating list??? It had been erased once i updated my iPad to the latest iPadOS.
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Elena Shakeri

  • 15 Posts
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This reply was created from a merged topic originally titled Still mad that all my ratings for the past years are gone!!.

And yes, I have tried to log in-log out, different accounts yada-yada but nothing works! It was after the latest update about a month ago and I dont know what to do :(
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Trisha S, Employee

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Hi Elena - do you have all of your ratings when you look at www.imdb.com?

Have you tried deleting and reinstalling the app (rather than just updating and/or logging out and back in)?
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Elena Shakeri

  • 15 Posts
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Hi! Nope, i dont have my ratings on the desktop version either. Have re-installed it also but everything is still gone no matter what I do
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Claire, Official Rep

  • 1905 Posts
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Thank you all for your additional reports. Our engineering team is continuing to investigate this issue.

We'll provide an update via this thread as soon as we receive further information.

Thank you for your continued patience.
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Taty

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I go on the imdb app last night and I get logged out of my account. Remind you, I’ve had this app for over a year and NEVER in my life have logged out. Had over 900 movies saved in my watchlist. I have forgotten my email and password but you have no right to log me out for NO REASON. Please investigate
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Elena Shakeri

  • 15 Posts
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This reply was created from a merged topic originally titled Im still waiting for you to get all my ratings back.

So, two months ago, all my approximately 1000 ratings disappeared! Still waiting for you to fix this! Not gonna use the app until this is fixed. So extremely sad and disappointed! Tried everything already.
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happy golucky

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Same Thing just happened to me. I've lost my Watchlist and searches the lot! I use the App its signed me out itself.Not able to log in again I'm sure I signed in via the IMDB option.. Please can someone help