Community powered support for
IMDb.com
New Post
Search
Community Home
Categories
About
IMDb.com
Home
Categories
About
New Post
Go
Sign In
Register
Community Home
Products: IMDb App: iPhone & iPad
Video freezing
Me Too
Un-Me Too
1
Follow
Unfollow
5
Question
Updated 11 months ago
Answered
Me Too
Un-Me Too
1
Follow
Unfollow
5
If I play a video (trailer) in the app, it gets stuck at the end. There is no way to pause the video or to stop it. Instead I’m stuck with a black screen and have to kill and restart the app. I’m on an iPad Pro (12”) running iOS 11.4.1.
Natalie Williams
1 Post
0 Reply Likes
frustrated
Posted 11 months ago
Me Too
Un-Me Too
1
Follow
Unfollow
5
All 2 Replies
11 months ago
Jeorj Euler
7289 Posts
9528 Reply Likes
Hi,
Natalie Williams
. What is the IMDb App version number?
Like
Comment
0
people like this
Submit
Cancel
11 months ago
Steve
, Official Rep
1572 Posts
1231 Reply Likes
Hi Natalie,
Could you also let us know if this happens when you are on Wifi, cellular data, or both?
Thanks in advance!
- Steve
Like
Comment
0
people like this
Submit
Cancel
Submit
Cancel
Submit
Cancel
Me Too
Un-Me Too
1
Follow
Unfollow
5
Related Categories
IMDb App: iPhone & iPad
536
Conversations
2000
Followers