Video buffering

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  • Question
  • Updated 4 months ago
  • Answered
Takes forever and gets stuck loading some trailers.
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pat noah

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  • Disappointed because I'm using a Samsung S9plus with 128gbyte and it's difficult to watch videos? Videos buffering carries on forever and sound plays to the end?

Posted 4 months ago

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Taylor, Official Rep

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Hi Pat,

I'm sorry to hear you're having difficulty with video playback on your Android device. 
So that we can investigate, can you please provide us with the following information where you're experiencing this issue?

  • Title of video(s)
  • Time when the buffering/audio issue begins
  • Internet Connectivity (WiFi/Cellular)
  • Device model
  • OS version number
  • IMDb app version number
Thanks in advance.
(Edited)
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pat noah

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The device model :SM-G965F.


O/S version:9.


Time +/- :14:00GMT.


Video:Trailer of Startup tv series.


Connectivity:4G mobile.


IMDB ver:7.8.3.107830100.
(Edited)
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Taylor, Official Rep

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Hi Pat,

Are you able to confirm whether you experience the issue with buffering while on a WiFi connection? Thanks.