Update Declined

  • 1
  • Problem
  • Updated 1 month ago
  • Solved
My update was declined due to "unable to verify". Why am I taking up my valuable time trying to improve the accuracy of this web site if my updates are going to be declined?  The credit I attempted to add was in the end credits of the episode.  It was very obvious as to what the actor's role was.  I didn't think this would be rocket science.
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Perryl Stein

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Posted 1 month ago

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Ed Jones (XLIX)

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Staff cant see what you see.
Post a screen grab of the end credits right here.
Post the 18 digit contribution number for that rejection here.
After this they will approve your contribution.
(Edited)
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Elizabeth, Employee

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Hi Parryl,

Thanks for reaching out! Do you have the submission reference number so we can take a look in to getting this resolved for you? Thank you! 
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Perryl Stein

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190711-172058-772000
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Will, Official Rep

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Hi Parryl,

Thank you for raising, I can see that the credit has since gone live. Thank you again for resubmitting the credit with a source in the explanation field to help us corroborate the change.

Thanks,
Will