Update Declined

  • 1
  • Problem
  • Updated 5 months ago
  • Solved
My update was declined due to "unable to verify". Why am I taking up my valuable time trying to improve the accuracy of this web site if my updates are going to be declined?  The credit I attempted to add was in the end credits of the episode.  It was very obvious as to what the actor's role was.  I didn't think this would be rocket science.
Photo of Perryl Stein

Perryl Stein

  • 2 Posts
  • 1 Reply Like

Posted 5 months ago

  • 1
Photo of Ed Jones (XLIX)

Ed Jones (XLIX)

  • 17866 Posts
  • 20252 Reply Likes
Staff cant see what you see.
Post a screen grab of the end credits right here.
Post the 18 digit contribution number for that rejection here.
After this they will approve your contribution.
(Edited)
Photo of Elizabeth

Elizabeth, Employee

  • 538 Posts
  • 895 Reply Likes
Hi Parryl,

Thanks for reaching out! Do you have the submission reference number so we can take a look in to getting this resolved for you? Thank you! 
Photo of Perryl Stein

Perryl Stein

  • 2 Posts
  • 1 Reply Like
190711-172058-772000
Photo of Will

Will, Official Rep

  • 4016 Posts
  • 5201 Reply Likes
Hi Parryl,

Thank you for raising, I can see that the credit has since gone live. Thank you again for resubmitting the credit with a source in the explanation field to help us corroborate the change.

Thanks,
Will