Unauthorised payment

  • 2
  • Problem
  • Updated 2 months ago
  • Solved
Two times unauthorised deductions from my credit card which I didn’t give you permissions, please refund my all money worth of 705+705 Rupees.
Photo of hari

hari

  • 9 Posts
  • 1 Reply Like
  • sad

Posted 2 months ago

  • 2
Photo of Ed Jones(XLIX)

Ed Jones(XLIX)

  • 21039 Posts
  • 24927 Reply Likes
Hari.
Please use this method  https://help.imdb.com/contact

Use these selections.



Photo of hari

hari

  • 9 Posts
  • 1 Reply Like
Thanks I did use this method, will they return my money?
Photo of Ed Jones(XLIX)

Ed Jones(XLIX)

  • 21039 Posts
  • 24927 Reply Likes
I takes 3-7 days for a reply back.
Be patient.
I cannot answer that specific question.
I'm an IMDb Pro member just like you are.
(Edited)
Photo of hari

hari

  • 9 Posts
  • 1 Reply Like
Sir They haven't replied yet, no response at all, I tried even on twitter but no response
Photo of hari

hari

  • 9 Posts
  • 1 Reply Like
This reply was created from a merged topic originally titled Unauthorized charge.

Dear Sir/Ma'am , I tried to contact you since last 7-8 days through every platforms IMDBPRO customer support, Twitter and this one. But not getting any response. My account have been charged wrongly two times. Please look into this matter. Here are some details. Please solve it.

The date of the charge: 04/JAN/2020 and 04/FEB/2020
The charge amount: two amount deducted of USD 9.43 + USD 9.43 (₹705 INR + ₹707 INR)
Photo of Taylor

Taylor, Official Rep

  • 573 Posts
  • 475 Reply Likes
Hi hari,

We've attempted to reach out to you to further assist with the referenced charges but have not heard back.