Unable to Add or Update

  • 2
  • Problem
  • Updated 1 month ago
  • Solved
I am a member and am trying to edit the biography of my father Peter Kite Smith. It won't let me update it because it doesn't recognize his movie so I tried to post the movie and it won't give me any other choices but re-check and save. Yes some are in yellow, but I can't tell what needs to be fixed in order for it to be accepted. Reference number 190712-181104-726200
Photo of Tami Vaughan

Tami Vaughan

  • 2 Posts
  • 2 Reply Likes

Posted 1 month ago

  • 2
Photo of Ed Jones (XLIX)

Ed Jones (XLIX)

  • 14350 Posts
  • 16331 Reply Likes
Yellow means that you have corrections or warnings that must be addressed. Read  all the data directly below the biography box but above the recheck these updates button and comply with the directives, then recheck, it should go green, then you can submit.

Photo of Meredith

Meredith, Employee

  • 789 Posts
  • 1028 Reply Likes
Hi Tami, 

As Ed has stated the yellow boxes are an indication of a warning that must be acknowledged. Please check all the yellow boxes for any warnings or un-checked tick boxes. Tick the boxes to acknowledge the warnings and re-check the udpates. Following this all boxes should turn green and you should see the option to submit to our editors. 

Please let us know if you require any further assistance,

Thanks
Meredith
Photo of Tami Vaughan

Tami Vaughan

  • 2 Posts
  • 2 Reply Likes
Thank you both for your replies.... Yes, I knew that, but I couldn't find anything that needed checking or accepting. I finally added, clicked, un-checked, and rechecked several different ways and it finally went through although I don't know what I did! So then I was able to add it to my father's bio and hopefully that will go through as well. Thank you again. Tami     PS Meredith is my middle name!  :)