Two Fringe episodes playing at same time

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  • Updated 1 month ago
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Tried to watch Fringe tv show, season 1, episodes 2 &3. At about 80% through each episode audio and sometimes video of the next episode starts playing over the to of the episode i am watching. What is going on here?
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russleath

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Posted 1 month ago

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Robin, Official Rep

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Hi Russleath,

I’m sorry to hear you're experiencing playback issues with IMDb TV.

Please ensure you have installed the latest version of the IMDb app (IMDb TV available on iOS app versions 9.13 and higher and Android app versions 8.0 and higher). 

If you're on a desktop computer, please first review the Prime Video System Requirements for Computers help page: 

We recommend clearing your browser history (cache & cookies) for a refresh or deleting the app an downloading again to see if this resolves the issue.

Please then try the following steps:

- Restart your device
- Ensure that your device and app/web browser have the latest updates
- Pause other internet activity – especially if other devices are using the network at the same time
- Check your internet connection
- Disable any VPN or proxy servers

If you've confirmed that your device, app/web browser, and internet connection meet the minimum requirements and are still experiencing playback issues, please provide us with the following information:

1. Your device model (e.g. iPhone X, Samsung Galaxy s9, Windows/Mac):
2. Your device's operating system & version (e.g. iOS 11.2.1, Windows 10):
3. Your IMDbPro app version, if applicable (e.g. 1.4):
4. Movie/TV Series Title (including season and episode number, if applicable):
5. Explanation of the problem (including steps to reproduce):

Thanks in advance!