trailers not playing because of advert

  • 1
  • Problem
  • Updated 11 months ago
  • Solved

Hello I'm trying to play trailers for films

I gat an advert which pops up for boss earphones or a boss speaker

I let the advert play all way through

then it just stops at the end

it should then play trailer but it is not doing.

have tried about 10 random films I get same result

I am currently using internet explorer browser

any help would be appeciated

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Mega Mark

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Posted 11 months ago

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Col Needham, Official Rep

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Sorry about this.  Please follow the advice in https://help.imdb.com/article/imdb/general-information/why-is-imdb-displaying-differently-on-my-brow... and let us know what happens.  It covers a slightly different case, however, an ad blocker or browser plugin is likely to be the cause. 
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Mega Mark

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tried in google chrome played ok then internet explorer apparently has a popup blocker

switching off the popup blocker allowed the trailer to play in internet explorer

so problem solved

thanks for your reply :)