The updates to profile have not saved

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
My son joined the one month free IMDb pro to amend/update his profile information as he had been put on by a producer. As his funding is very limited due to still being a student he was not able to continue the monthly premiums. Therefore the ‘membership’ lapsed. We have noted now though that his amendments have reverted and some have even been changed from what they originally were. How can this be sorted so that the correct information is shown?
Photo of sue


  • 4 Posts
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  • frustrated

Posted 1 year ago

  • 1
Photo of MAthePA


  • 2079 Posts
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Hi, sue.

Any contributions (amendments) stay untouched when they are correct and made directly on the person's Name-page.

This is how a Name-page looks like:
It is different comparing to a Pro-page, but they both mostly share the same data. So your son may contribute his name-page by his own, or we need the link to the page and the list of corrections it needs.

BTW, the pro-features are intended for intensive professional usage at a current time, so they become undone after membership is cancelled because this means a person does not need the and their results any more.