The poster I want to set as primary does not get approved

  • 1
  • Question
  • Updated 4 weeks ago
  • Answered
I have been pretty active putting up higher quality posters for many titles on IMDb. I have often faced issues but not any like what I've been facing lately.
Take this title for example,, I had personally uploaded and set a high quality poster for this. someone has been messing with the posters of the films that belong to this trilogy. So recently someone set a much lower quality poster as primary and somehow it got approved, Compared to this one, this is the image I have been trying to set, I have since tried to change this poster but have been declined like 4 times. I have used the exact same reason for changing the poster that I used when I changed the poster earlier and it got approved. But for some reason all my recent appeals get rejected.

This was approved, but now
somehow this gets declined.
Not only this all of my other primary poster suggestions have been rejected as well stating this very same unfair reason.

So in each of these cases, the primary images of the above titles are either bad quality upscaled images that have bad aspect ratio and not the 2:3 ratio preferred by IMDb or are plain low quality images. However, IMDb still judges the quality of an image unfairly and my valid submissions get rejected.
Photo of Richmond007


  • 11 Posts
  • 8 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Elizabeth

Elizabeth, Employee

  • 1168 Posts
  • 1911 Reply Likes
Hi there, thanks for reaching out about this. Please note that it is not simply a matter of image quality, but also image type when it comes to primary images. You aren't simply switching out the same iage for a higher quality one, you are changing the poster entirely. While your image suggestion may be better quality, if it doesn't fulfill the criteria for a primary poster, it will be declined as it doesn't meet our contribution guidelines. I recommend you resubmit and include specific information on why that poster image fulfills our primary image criteria and should be the main image. You can review our guidelines here