The app isn't working properly

  • 2
  • Question
  • Updated 3 months ago
  • Answered
The app doesn't show pictures. I have uninstalled and reinstalled several times and it's the same each time. Any ideas what I can do to improve this would be greatly appreciated
Photo of Julia Royall

Julia Royall

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  • Aggravated

Posted 4 months ago

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Photo of Steve

Steve, Official Rep

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Apologies for the trouble.

Please write us back with the following:

- your device model and OS version 
- your IMDb app version
- the approximate time when you first noticed this issue
Photo of Ravinder Singh

Ravinder Singh

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mi note 4
Photo of Ravinder Singh

Ravinder Singh

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Photo of Ravinder Singh

Ravinder Singh

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Photo of Steve

Steve, Official Rep

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Hi Ravinder, 

We no longer support devices running Android OS 9 and below. If you are able to update your OS, this should resolve the issue.