Submitted actor to be attached to a project, X in past month and still not up - I have the ID #s for both times, what else can I do? We are depending on this attachment to help us woo imvestors. The proect is the Feature "A Sweet Goodbye", and Dante Basco as agreed to be attached. First ID 140902-183203-736000; Second: 140919-212652-504000
A couple things...make sure you wait before re-submitting. They can take 1-14 business days to process, especially if they have difficulty verifying the data and you waited a bit less. Re-submitting while it's still processing can slow things down greatly.
Also, if there was no evidence submitted, that could be what has stalled the entry. You might add any documentation you can to provide a means for them to verify it. If you have links to online announcements, etc., or documents describing it. You can upload images to a pic hosting site or into a dropbox folder, then send the link to staff, or even upload them here. If you want them to go more privately, you can use the verification form http://www.imdb.com/helpdesk/data_verification
I was able to review your submissions and there were no errors or unacknowledged warnings, so it's likely that the cast credit wasn't added because this is an unreleased title and our data editors were unable to verify the credit.
As bluesmanSF suggested, the best thing you can do is post any screen grabs or evidence you have here that shows Dante Basco is attached and our staff can take another look.
The best thing to do is post your evidence as a screen grab within the thread here, so our staff can take a look. Otherwise, if the document is private you can provide your evidence through our Data Verification form here: http://www.imdb.com/helpdesk/data_verification