submission guides links are broken

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  • Updated 2 months ago
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  • (Edited)
I've searched for "submission guides" sorted by most recent first & I didn't see anything about this.
IMDB knows better than any contributor how vital the submission guides are, so I'm surprised that IMDB didn't fix the submission guides links before switching to new help setup.

When you get to an update page (e.g soundtracks) there's a link near the top of every page for " Submission Guides":
https://contribute.imdb.com/updates/guide
but that just takes you to the contribution help page. This link has to be fixed on all of the templates for all contributions (I'm assuming you use some sort of template).

And then when you finally get to the soundtrack submission guide:
https://help.imdb.com/article/contribution/titles/soundtracks/GKD97LHE9TQ49CZ7?ref_=helpsrall#

there's a link to "Submission Guides " but that link is really broken (you get 404 error)

What's going on?
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Rich Stein

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Posted 2 months ago

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Michelle, Official Rep

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Hi Rich -

When we launched the new Help pages we tried to make sure that everything on the site was updated, though unfortunately, there may have been links that slipped by us.

You mentioned that on an Update page there is a link at the top, are you referring to the "Help" link?  If so, it is by design that the "Help" link redirects to the general Help landing page (this is true for all IMDb pages on the site).  However, if you are referring to something different, can you clarify what exact page you are looking at?

Are you referring to the link below:



Looking at the Soundtrack Help page here, I was able to see the "Submission Guides" link that redirects to an Error page that you mentioned and our editorial staff have now modified the page.
(Edited)
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Rich Stein

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Hi Michelle,

Thanks for your prompt reply.

I apologize for not being clear and just saying "When you get an update page" :-)

Yes, you found the link I meant to refer to.
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Michelle, Official Rep

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Hi Rich -

Thanks for confirming.  I have forwarded your report to the applicable team who will take a look at the links as soon as they can.
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Rich Stein

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Hi Michelle,

Thanks for the update.

I should have mentioned before I posted that the little blue circle with the question mark was working (it puts the submission guide "inline").

Also the page for "Updating information for" a title, for quotes, has a yellow *IMPORTANT* Message that includes a "rules and guidelines" link that goes to the correct page..

Thanks for your help,
Rich