Soundtrack issues when using apple music

  • 1
  • Problem
  • Updated 3 months ago
  • Solved
  • (Edited)
While reading about a movie on the iOS IMDb app (iPhone 7) and listening to music with Apple Music, when I press on the soundtrack menu of IMDb app the music stops; I imagine this is a glitch; anyone has the same problem?
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Ramon Rodriguez

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Posted 3 months ago

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Steve, Employee

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Hi Ramon,

Could you write us back with the following:

- your iPhone update version
- your IMDb app update version

Thanks in advance!

- Steve
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Ramon Rodriguez

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Thanks Steve:

IMDb app is 7.15.1
and iOS ver is 10.3.3 (14G60) - iPhone 7. 128GB
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Claire, Employee

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Thanks for the reply, Ramon.

I've forwarded this information to our technical team for further investigation. We'll reply to this thread once we receive more information.

Thanks in advance for your patience.
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Claire, Employee

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Hi Ramon,

Thanks so much for your patience.

Our technical team has confirmed that this issue is resolved with the most recent update (version 7.16). The Soundtracks page for a title will no longer stop the background audio unless you choose to sample one of the listed tracks.

Please let us know if we can offer any further assistance.
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Ramon Rodriguez

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Claire; so very nice to hear from you. Many thanks for your reply and assistance; I am a big fan of the app. Have yourself a great week.