Someone Created An IMDb Page For Our Film Without Authorization

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Someone created an IMDb page for our film without authorization.  In doing so, they have created a situation in which we have no access to the account.  Additionally, they have opened the door for a great deal of misinformation to be posted on the page, which we're now having trouble getting corrected.  We're attempting to go through the suggested channels to have changes made to the page, but they have yet to materialize.

The film has not officially been released, but we are in the process of submitting for film festivals.  We would absolutely hate for someone to stumble upon this page because of all the inaccuracies.  I am the Production Manager not only for this film, but also for the company releasing the film.  We would like to either terminate this page so that we can start anew or find the quickest means to have changes made.  I've reviewed the Data Processing Times on the IMDb site and they don't appear to follow what we're seeing, or not seeing.  Between myself and another individual hired by our organization we've seen a total of (1) Correction made to our page after submitting multiple requests over the better part of 2 months.

We have signed up for an IMDb Pro account hoping to bolster our status as a "Contributor", but it doesn't appear as though it's made any difference.  I'd like to hear from an EMPLOYEE that can assist us with resolving this matter.
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Josh

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Posted 1 year ago

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Jeorj Euler

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Hi, Josh. No filmmaker's authorization is required in order for an IMDb page about a film to be created. There is no "account", apart from IMDb user accounts for Scorecard-related data maintenance. Like the content of an encyclopedia, every page is basically an article under the control of the IMDb company (the content maintainer) and, to a lesser extent, volunteer IMDb contributors. Have you tried editing the IMDb page about your film yourself? If so, then please indicate the 18-digit reference numbers of the submissions you've made. If not, then please try editing the page in question and taking note of any reference numbers presented in submission confirmations. An IMDb employee will reply to this topic you've created within 48 hours or probably within 12 hours.
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Jeorj Euler

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It looks as though I was greatly mistaken about the "ETA". Perhaps the Issue is more challenging than I thought.
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Josh

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James,

Thank you for weighing in on the matter.  While I do wish the quality control for data submission were held to higher standards I also understand that this is a community driven endeavor.  As I mentioned in a previous post, whomever started the film page did so with good intent, but they did it prematurely, without our permission and also without the correct information.  In order to avoid situations such as ours and the many others just like it, there should be an authentication measure put into place.  I imagine that Directors, Cast, Crew and Distributors alike would support this.

It was brought to our attention late this Spring that there was already an IMDb page in circulation.  Had we known sooner we would have acted on this sooner.  Creating an IMDb page is not something that was on our radar.  We just completed the film late Spring '18.  The film was in production in 2014, but it was nowhere near complete.

We spent some time chasing down a handful of leads hoping to find out who may have created the source account/page.  We also sent requests out to the various talent agencies that we utilized throughout filming in an attempt to locate anyone that might have been behind this, all to no avail.  At that point we began submitting requests for page changes and have seen no results.

I submitted the date correction 2 weeks ago.  The change was made within 24 hours.  That gave me a glimmer of hope that I might be able to get these other changes made just as quickly.  Rather than submitting all the necessary changes at once, I began by submitting some Cast corrections.  That also happened almost 2 weeks ago.  I provided the Reference Number for that submission in a previous post.

If someone tells me that it's absolutely necessary to submit screen grabs of the credits from the film then I'll do that.  What I submitted was a screen grab from a document provided to our editors by the Director.  It's the Cast in order of appearance.  The only difference between this and a screen grab of credits from the film is that the text/background will be reversed.  Instead of black on white, you'll have white on black.

I directed this specifically to Michelle as she is the only "Official Rep" to have responded so far.  If I hear from her that she needs screen grabs from the film I will happily comply with her request.
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JamesMMM

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Josh, you say that "If I hear from her (Michelle) that she needs screen grabs from the film I will happily comply with her request" but she has already done that thereabouts.

Michelle has already said "the best way to help verify the changes is to post a screen grab of the on-screen credits here so we can take a look" (three days ago).

https://getsatisfaction.com/imdb/topics/someone-created-an-imdb-page-for-our-film-without-authorizat...

Once you have done that it wil be a piece of cake.
(Edited)
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Ed Jones (XLIX)

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The Blues Brothers
Dan Aykroyd & John Belushi
They are credited by their given names.
Since they were on screen.
If they had NOT been on screen and their music only was used they could accredited as The Blues Brothers.
Same applies for Steve and Tim.
Marx Brothers were accredited individually also. Not as the "Marx Brothers".
And their real name Marx was part of the group name.
I have been watching this post for a while. No one has brought this up yet.
Your kinda beating a dead horse here.
No amount of reasoning on your part will change the way things are categorized.
It has been done this way since the forming of the database and in the industry even farther back than that.